
Access operations, unified.
Visitors, door credentials, and employee attendance on one people model — so security, reception, and HR stop operating in silos.
Strategic integrations
Built with access-management collaborators
Apertio works alongside leading access-control partners so temporary credentials and attendance punches land on the hardware you already trust — without a rip-and-replace.




Core capabilities
Deep dive into every pillar that runs the day
Visit, Access, Time, and Risk — expanded journeys and capability grids so operators see exactly what Apertio covers before a demo.
01 — Visit & Host
From pre-registration to gate pass
External guests move through a controlled lifecycle. Hosts and desks share one presence model with two site modes: lobby reception or security gate.
- 1
01
Pre-register
Guests submit identity, host, purpose, schedule, vehicle, and photo — duplicate and watchlist checks run at the door.
- 2
02
Host decide
Approve, deny, or preapprove. Hosts can also book and share a pass without a public self-register path.
- 3
03
Issue pass
Digital pass + QR via link, email, or WhatsApp. Optional branded printed gate pass for desk print.
- 4
04
Desk & wayfinding
Lobby or gate modes: scan, check-in/out, deny, walk-in. Guide Me steps unlock after reception when configured.
Public status & QR
Login-less visitor pages for status tracking and entry credentials.
Host portal
Pending queue, room booking, personal watchlist, print, and shift QR.
Lobby & gate desks
Shared presence API with site mode selecting reception vs security behaviors.
Live guest track
On-site presence arc with wayfinding steps tied to check-in state.
02 — Access & Space
Rooms, profiles, temporary credentials
Bookable spaces and access profiles drive where people may go. Temporary door rights appear only while a visit is live — then revoke cleanly.
Rooms & bookings
- Capacity, floor, location, and buffers
- No double-book; extend when clear
- Internal meetings without public passes
- Token charge after free-room check
Access profiles
- Standard / VIP / Contractor presets
- ACS group IDs and area labels
- Assignable roles and require-before-check-in
- Subset-on-downgrade fallbacks
Temporary credentials
- Check-in provisions visitor identity
- Profile change updates groups live
- Check-out revokes / deactivates
- Server-side only — doors stay SoR
Live presence for occupied spaces — separate from employee attendance objects.
Two presence domains
03 — Time & People
Punches to payroll-ready sheets
Time & Attendance climbs from people foundation through live punches to enterprise exceptions — without a second parallel user table.
Foundation
People & structure
- 01Employee master with photo and org path
- 01Manager chain and direct-report scope
- 01Sections as attendance units
- 01One identity family with role grants
Time config
Shifts & rules
- 02Day / Night / Flexi shifts and rosters
- 02Holidays, weekly offs, rule categories
- 02Punch, OT, comp-off, late, round-up
- 02Rule preview before go-live
Live ops
Punches & sheets
- 03Webhook + poll punch ingestion
- 03Immediate DailyTimesheet recompute
- 0324h+ and cross-midnight correctness
- 03Employee live portal and admin views
Enterprise
Exceptions & export
- 04Exception queue and auto-absent sandwich
- 04OT / comp-off request and approve
- 04Section and hierarchy managers
- 04Payroll-ready CSV — export only
04 — Risk & Ops
Controls that keep visits and attendance auditable
Watchlists, notifications, live desks, and exports sit across modules — so security and HR share the same operational truth.
Watchlists & blocklists
Global banned lists, personal host lists, staff blocklist, and admin override with mandatory reason.
Notifications
Email, WhatsApp, SMS with delivery log and retry — plus in-app reminders for visit and attendance events.
Live dashboards
Security presence KPIs, desk live lists, and section / employee attendance dashboards.
Reports & exports
Visitor analytics and PDF/Excel security reports alongside scoped timesheet exports.
The Waypoint System
Smart navigation: from entrance to meeting room
After check-in, guests follow a live indoor path on their phone — fewer lost visitors, less reception load, tighter security.
enter lift
Follow the path to Building A · Floor 2
Digital Pass
Visitor receives a digital pass with waypoint instructions built in.
Optimal Routing
System maps the best path from the office entrance to the meeting room.
Mobile Overlay
Navigation overlay on the visitor’s own phone or tablet — no special hardware.
Real-time Guidance
Live steps with floor and building context so guests stay on track.
Reduces confusion, improves the arrival experience, and keeps guests on authorized routes.
Key features
Smart room booking with configurable governance
Real-time availability plus daily limits, duration rules, and one-tap approvals — so premium rooms stay fair without slowing teams down.
Meeting Details
Meeting Title
Product sync
Date
21/1/2026
Start → End
5:08 PM → 6:08 PM
Available Rooms
Conference room
Cap. 15 · Building A · 1st floor
Meeting Room
Cap. 6 · Building A · 2nd floor
Real-Time Availability
See which rooms are free, when, and for how long. Double-bookings are blocked at the database level.
Daily Meeting Limits
Set a max meetings-per-room-per-day (e.g. 8 in a conference room). Over the limit? Hosts request admin approval with a reason.
Long-Duration Approvals
Configure a max meeting duration (e.g. 2 hours). Longer bookings automatically trigger an approval request.
One-Tap Approvals
Hosts submit context; admins approve or reject in seconds. Control stays centralized while teams stay empowered.
Approval Notifications
Hosts get instant feedback. Approved = booking confirmed. Rejected = a reason and a path to rebook.
Why this matters
Prevent meeting bloat
Stop high-value spaces from being monopolized — like one person holding a large room for hours of back-to-back calls.
Chaos prevention
Configurable limits and approval workflows keep scheduling under control while leaving room for legitimate exceptions.
Key benefits · Admin dashboard
Operators run rooms, people, and budgets from one place
Administrators configure spaces, roles, tokens, and integrations — with full visibility across the organization.
Admin Dashboard
Complete visibility & control
Room Management
Create & manage meeting spaces
User Management
Add users & assign roles
Departments & Tokens
Allocate tokens & budgets
Setup Organization
Configure company profile
Book Room
Schedule meetings & events
Settings
System preferences
My Bookings
Your upcoming spaces
Analytics
Usage & trends
Room and User Management
Create, edit, and manage rooms with capacity and amenities. Assign roles: Admin, Host, Receptionist.
Department & Token Management
Budget allocation and usage tracking so departments spend within clear limits.
Organization Settings & System Health
Google Calendar integration and preferences — with data integrity and maintenance in view.
Analytics & insights
Operational metrics security and HR already recognize
Illustrative operational signals — visitor volume, show rate, and punch health — styled like production desk dashboards.
7-day visitors
1,219
Show rate
91.2%
Live presence
76
Visitor volume (7 days)
Expected vs arrivedPunch throughput
Punch events / dayArchitecture
How Apertio connects hardware to software
Readers stay the door and punch source of record. Apertio orchestrates identities, presence, and timesheets without putting secrets in the browser.
- 01
Hardware edge
Access readers and ACS doors at the edge — your existing hardware stays the source of record.
- 02
Apertio adapters
Server-side clients provision temp visitors and sync employee biometric users.
- 03
Domain services
Visit ACS on/off, PunchLog → DailyTimesheet, watchlists, and notification logs.
- 04
Portals & exports
Host, desk, employee, and admin surfaces — plus payroll-ready CSV handoff.
Next step
Ready to unify access operations?
Apertio is delivered with your access-management collaborators. Tell us about your sites and we will walk through Visit, Access, and Time on your hardware spine.
Talk to us